I never leave a review, but I was so impressed by the kindness of these people! My daughters and I stayed at KOA last week and rented a golf cart. They were completely on top of things! The lady on the phone was phenomenal with making sure all the documents were signed online so our rental was not delayed. You could hear the smile in her voice! Prompt delivery to our cabin. I knew little about golf carts (I know, I know), and had to call one night bc I couldn’t get the lights to work. It was my lack of knowledge, not their equipment, and I apologized for having him come to help so late. He said, “No need to apologize. We run a rental business and this is our service to you.” He did not make me feel like an inconvenience. They are wonderful and it made our trip so much better! I will tell everyone I know to hit them up when they visit OBX!
VERY HAPPY GOLF CART PUT FINISHING TOUCH ON VAC. THANK YOU AGAIN
I never leave a review, but I was so impressed by the kindness of these people! My daughters and I stayed at KOA last week and rented a golf cart. They were completely on top of things! The lady on the phone was phenomenal with making sure all the documents were signed online so our rental was not delayed. You could hear the smile in her voice! Prompt delivery to our cabin. I knew little about golf carts (I know, I know), and had to call one night bc I couldn’t get the lights to work. It was my lack of knowledge, not their equipment, and I apologized for having him come to help so late. He said, “No need to apologize. We run a rental business and this is our service to you.” He did not make me feel like an inconvenience. They are wonderful and it made our trip so much better! I will tell everyone I know to hit them up when they visit OBX!